24 / 7 Medication Collection Points - Citywide Health

Citywide Health has invested in new technology that enables you to collect your completed prescription 24 hours a day from one of our new Medication Collection Points. This service is available from Parkers & Huntington Pharmacy, Haxby Pharmacy and Tower Court Pharmacy.

To register for our 24/7 Medication Collection Point, please complete a simple registration form.

1 Order your medication from your GP as normal – this is best done using the NHS app but we do work with any ordering system.

2. Citywide Health will dispense you prescription ready for it to be stored it in the machine at you preferred location

3. We’ll then get it ready and store it in your preferred 24/7 Medication Collection Point

4. We’ll send you a text to let you know that you can collect it when convenient.

To register, just click on the links below

PARKERS PHARMACY. HAXBY PHARMACY. TOWER COURT PHARMACY

This free service is available to all patients, but we don’t store controlled drugs or refrigerated items in the machines. Please note that due to the popularity of the collection points, the service is only suitable for those who can collect their medication within the first 2 days after receiving the notification text. If you normally take longer to collect your medication, then it’s best to stick with the usual method of collecting from within the pharmacy.

What our customers say...

We love to get feedback from our customers, whether it be recognising the hard work of our pharmacy teams, hearing about the little things that made a difference to your experience, or even comments or concerns that might help us improve - all is welcome! If you would like to leave us some feedback, please contact us here

Judith Hoyle

Haxby Pharmacy Customer

I want to say how impressed I’ve been today with the service I’ve had at Haxby Pharmacy. I called in this morning for advice as I’ve just become unwell and I’m leaving first thing tomorrow on a trip to Lebanon. The pharmacist helped me to arrange an appointment with the local GP, as she suspected I needed antibiotics. I was able to pick up a prescription at the same pharmacy by no later than 3pm that day. Everyone I dealt with was pleasant and helpful and a credit to the pharmacy.

Jenny & Jim Lambert

Poppleton Pharmacy Customer

My husband had a large blister on his knee after a carpet burn. The pharmacist not only gave us reassuring advice, but told us how to treat it with the dressings she gave us by doing the first one for us. A week later, at another visit, she told us and showed us how to carry on with the care, saying how well it was doing. Care and advice like this would be almost impossible to obtain at the moment. We are very lucky to have such a friendly, expert pharmacist, willing to help so readily in our village. All the staff are helpful and friendly too.

Anonymous

Huntington Pharmacy Customer

I cannot thank Huntington Pharmacy enough for their excellent service. They managed to source some emergency supplies of tablets for my mum, which have been discontinued for the next three months. Without these tablets, my parents wouldn’t have been able to travel on their holiday and my mum would have been very poorly. The member of staff who was helping us managed to rectify this, overnight, which is just amazing. He went above and beyond to sort this out and we are so grateful, we cannot thank him enough.

David Finch

Fulford Pharmacy Customer

The staff in the pharmacy are fantastic. I suffer from migraines and the staff are always really helpful for medications and advice. If you live in Fulford, I urge you to use this pharmacy, I would recommend it to anyone.

Susan Richardson

Tower Court Pharmacy Customer

Wow, how kind, caring and helpful are the pharmacist and the staff? The care and help I have been given with dealing with my medication has been outstanding. Sometimes in life you are extremely lucky - I am that person. I couldn't wish for better help and support from you all. Thank you so very much.

John Fletcher

Water End Pharmacy Customer

I've been going to this chemist for twenty years and the staff are fantastic - polite, helpful and happy to help you with whatever you need. I highly recommend this chemist.

Rob Pickersgill

Bishopthorpe Road Pharmacy Customer

Excellent help when I needed an emergency supply of medication. Visiting York for the weekend and left my pills at home in Cheshire! Josh and the staff got on the phone to my GP and had me a supply in 15 minutes. I can't thank them enough!